Privacy policy
CONTACT
For any infos feel free to contact our online customer service at thevillagesnyc@outlook.com.
Please allow up to 24 hours for a response to your request.
E-mails sent outside office hours will be processed the next working day.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet
protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
When you browse our store, we also automatically receive your computer’s internet
protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECURITY
To protect your personal information, we take reasonable precautions and follow
industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it
frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND INFORMATIONS
If you would like to: access, correct, amend or delete any personal information we have about you, want more information contact our Privacy Compliance department at thevillagesnyc@outlook.com
REFUND POLICY
On receipt of your order, be sure to check the compliance of the products. in case of a missing or damaged product, or of any package not received, contact us as soon as possible.
- For any order, the return of your products, we allow you a period of 10 days from the receipt of your order to return us your products. thanks to notify us of your return on thevillagesnyc@outlook.com
- For all orders, returns at your own expenses
- Our warehouse will accept your return if the postal service stamp proves that you have made your return within 10 days of receiving your order.
The products you want to return must be new, not worn, not washed, not soiled and returned in their original packaging, or failing that, in a packaging guaranteeing an equivalent protection.
Send your return with the tracking and signature option to the following address:
THEVILLAGES
22 RUE LEONARD DE VINCI
91300 MASSY
FRANCE
If our warehouse finds a defective return, our customer service will contact you to inform you that we will send you back the product concerned, at your own expense.
Once your return is verified and accepted by our warehouse you'll receive a refund confirmation email.
For any orders delivered in the United States and European Union, you will be refunded of the amount corresponding to the returned product(s) as soon as possible and at the latest 14 days following the date of receipt of your return to our warehouses.
Moreover, the costs related to the shipping of your return will remain to your charge.
Your refund will be made directly to the account linked to the bank card or to the paypal account used for payment of the order.
For any orders delivered in the United States and European Union, you will be refunded of the amount corresponding to the returned product(s) as soon as possible and at the latest 14 days following the date of receipt of your return to our warehouses.
Moreover, the costs related to the shipping of your return will remain to your charge.
Your refund will be made directly to the account linked to the bank card or to the paypal account used for payment of the order.
You will receive a refund confirmation email as soon as it is validated by our systems.
For any others informations or problems encountered please contact us at thevillagesnyc@outlook.com
USE OF THE WEBSITE
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than France). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than France). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
PUBLIC FORUMS AND USER SUBMISSIONS
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website.) Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner.
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website.) Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner.
The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to: defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties; publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information; post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network; violate any copyright, trade mark, other applicable french or international laws or intellectual property rights of the Website Owner or any other third party; submit contents containing marketing or promotional material which is intended to solicit business.
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
GENERAL
All prices on the website are given in US Dollars, unless otherwise changed by the visitor,
All prices on the website are given in US Dollars, unless otherwise changed by the visitor,
and all payments must be made in US DOLLARS.
All agreements of your offer to purchase goods are entirely subject to their availability.
All agreements of your offer to purchase goods are entirely subject to their availability.
Our acknowledgement of order acceptance via e-mail or web is not a guarantee of delivery. In the event the items you have ordered are not available, you will be contacted, offered an alternative or a full refund issued.
If we are only able to fulfil part of your order, payment will be taken for your whole order, then on dispatch a full refund for the unavailable goods will be issued.
Payments can be made using any of the methods listed in the below Payment Information section. The total amount will be debited from your account when we have accepted your offer to purchase goods from us.
These Terms and Conditions along with our Invoice and Privacy Policy constitute the agreement between you and us relating to the provision of goods you have offered to purchase.
Payments can be made using any of the methods listed in the below Payment Information section. The total amount will be debited from your account when we have accepted your offer to purchase goods from us.
YOUR AGREEMENT WITH THEVILLAGESNYC.COM
These Terms and Conditions along with our Invoice and Privacy Policy constitute the agreement between you and us relating to the provision of goods you have offered to purchase.
These conditions supersede all other proposals both aural and written.
Upon ordering we are not making a legal offer to provide the goods ordered.
Upon ordering we are not making a legal offer to provide the goods ordered.
We are inviting you to make a legal offer to us for you to purchase the goods.
It is entirely at our discretion to reject or accept your offer of purchase.
This agreement is only confirmed when we have accepted your offer to purchase the goods and have sent you an invoice and/or a dispatch receipt that includes the date of the agreement being accepted which will be the date shown on said invoice or receipt.
This agreement is only confirmed when we have accepted your offer to purchase the goods and have sent you an invoice and/or a dispatch receipt that includes the date of the agreement being accepted which will be the date shown on said invoice or receipt.
PAYMENT INFORMATION
We currently accept the following form of payment:
Mastercard
VISA
American Express
Apple Pay
Paypal
Mastercard
VISA
American Express
Apple Pay
Paypal
Payment can be made using only the methods above, and payment for your full order offer will be taken immediately.
The total amount you pay is the same regardless of the payment method.
SHIPPING & DELIVERY TIME
Purchased items will be shipped from FRANCE within 2-3 business days of the
order. Please allow up maximal 1 weeks to 13 days from ship date for your delivery to arrive. If you still have not received your purchase after 3 weeks of your order delivering (Domestic location), please contact us at thevillagesnyc@outlook.com and provide your order number, we will arrange everything for you.
order. Please allow up maximal 1 weeks to 13 days from ship date for your delivery to arrive. If you still have not received your purchase after 3 weeks of your order delivering (Domestic location), please contact us at thevillagesnyc@outlook.com and provide your order number, we will arrange everything for you.
INTERNATIONAL SHIPPING
Standard delivery time for international shipping is 1 weeks to 13 days from date shipped, but may take longer sometimes. DELIVENGO From LA POSTE and UPS ensures international shipments and offers you a tracking number. Custom law differs in each country so in some cases orders may get caught and inspected by customs which can delays delivery. We do not offer refunds for these shipments if they do not arrive or shipped back to us.
THEVILLAGESNYC is not responsible for shipping delays, such as customs delays and is not responsible for any customs duties or taxes fees (if the package is shipped back because the customs payment was not paid we are not able to refund your order). We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment.
THEVILLAGESNYC is not responsible for shipping delays, such as customs delays and is not responsible for any customs duties or taxes fees (if the package is shipped back because the customs payment was not paid we are not able to refund your order). We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment.
Please contact thevillagesnyc@outlook.com if you have any questions.
TRADEMARKS
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the Website Owner.
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the Website Owner.
DISCLAIMER OF LIABILITY
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
ENTIRE AGREEMENT
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein.
Unless otherwise specifically stated these website, terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices.
ALTERATION
The Website Owner may at any time modify any relevant terms and conditions, policies or notices.
You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the way they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scrip to and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of France without giving effect to any principles of conflict of law.
CONFLICT
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
WAIVER
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
CESSION
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
SEVERABILITY
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the way they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scrip to and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
APPLICABLE LAWS
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of France without giving effect to any principles of conflict of law.
You hereby consent to the exclusive jurisdiction of the High Court of France in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences.
COOKIES
'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences.
You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.
COOKIES USED ON THIS SITE
- Site based cookies
These cookies are used to track various information on the site, for example if you are logged in and white is in your basket.
- Site based cookies
These cookies are used to track various information on the site, for example if you are logged in and white is in your basket.
- Anonymous Analytics Cookies
Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether you have visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.
Unless you are signed into THEVILLAGESNYC, these cookies cannot be used to identify individuals; they are used for statistical purposes only. If you are logged in, we will also know the details you gave to us for this, such as username and email address.
Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether you have visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.
Unless you are signed into THEVILLAGESNYC, these cookies cannot be used to identify individuals; they are used for statistical purposes only. If you are logged in, we will also know the details you gave to us for this, such as username and email address.
- Other third-party cookies
On some pages on this site third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application or customising the application for you. Because of how cookies work, THEVILLAGESNYC cannot access these cookies, nor can the third parties access the data in cookies used by THEVILLAGESNYC.
For example, when you share an article using a social media sharing button, the social network that has created the button will record that you have done this.
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a website. However, this will stop the site from functioning correctly. All modern browsers allow the turning off cookies and instructions to do so can be found int he helps section of your relevant browser.
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at : thevilagesnyc@outlook.com
On some pages on this site third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application or customising the application for you. Because of how cookies work, THEVILLAGESNYC cannot access these cookies, nor can the third parties access the data in cookies used by THEVILLAGESNYC.
For example, when you share an article using a social media sharing button, the social network that has created the button will record that you have done this.
TURNING COOKIES OFF
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a website. However, this will stop the site from functioning correctly. All modern browsers allow the turning off cookies and instructions to do so can be found int he helps section of your relevant browser.
COMMENTS OR QUESTIONS
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at : thevilagesnyc@outlook.com